Online Diagnosis


1.  Choose a consultation package.

2.   Pick a date and a time that suit you.

3.   Pay via Paypal (you can use your debit/credit card).

4.   Share a video call with your physio to receive an online diagnosis.

5.   Your physio sends you a written treatment plan with videos of exercises.

6.  Ask questions via email for 2 weeks.

How Online Physiotherapy Works

For anyone who has ever visited a regular physiotherapy clinic, the concept of taking physiotherapy online may be a bit baffling. Is physiotherapy not all about ‘hands on’ treatment? How can you diagnose an injury online without touching someone?

But have you ever asked your physiotherapist who they go to for treatment when they are injured? My answer is: “No one – I treat myself”. Most injuries can be self-treated as long as you have an accurate diagnosis.

How to get an accurate diagnosis online

You may wonder why, with all the information available on the internet, physiotherapists are needed at all? Can’t I just use Google or an online symptom checker tool?

The problem is that pain in a specific area or structure can have several causes, which all require a different treatment approach. It takes a good few years of clinical experience to be able to distinguish between them. The internet may offer several self-diagnosis services, but a recent research study found online symptom checker tools to be grossly inaccurate.

At Sports Injury Physio, I use my experience to provide you with an online diagnosis via an in-depth consultation using Skype or any other video app that you prefer.

The first part of the consultation is in the form of an interview, where you have the opportunity to explain the circumstances under which you were injured as well as any factors that you feel may be contributing to your condition.

During the second part of the consultation I guide you through a thorough physical examination, just like I would do if you consulted me in my regular clinic.

In most cases this information is enough to provide an accurate online diagnosis. However, I may refer you for further investigation (blood tests, MRI scans, x-rays etc.) if I suspect a more serious condition. I can request a referral through your regular NHS GP, but also work closely with the online GP service Vala Health.

This service is especially great if you do not have time to attend a regular GP.  ValaHealth has appointments available 7 days a week and their GPs can provide online medical diagnoses, order tests and investigations and prescribe medication, all via their secure website.

I then use all this information to create a custom treatment plan that fits around your daily life and training.  While I specialise in treating sports injuries, I also treat all regular musculoskeletal (involving muscle, tendon, ligament, joint and nerves) injuries.



Get an accurate online diagnosis from an experienced physiotherapist at Sports Injury Physio.

Have Your Injury Diagnosed Online!

Treating injuries online is easy

A massage may make you feel better for a while, but my clinical experience and the current research suggest that it is the correct combination of rest and exercise that will fix you in the long run. Rest alone is not enough, as it leaves you with a weak area that can easily break down again. The same happens when you do the wrong exercises at the wrong time.

The value of having access to an experienced sports physiotherapist is that I can help guide you through your recovery process so that you know when you should hold back and when you can push the boundaries a bit.

You will be provided with a detailed treatment plan, including videos of your exercises. I will also always ask you to perform the exercises while you are doing your video consultation to ensure that they are appropriate for you. Your treatment plan may also include some self-taping or self-massage techniques and I can advise you on braces and off-the-shelf orthotic devices if needed.

Why not ask me if your condition is suitable for treatment online? You can also find some useful tips in our blog pages.