Initial Online Physio Consultation

Rated 5.00 out of 5 based on 6 customer ratings
(6 customer reviews)


This plan includes:

  • A 45 minute Skype consultation
  • A diagnosis of your injury
  • An individualised treatment plan
  • A written report
  • Letters to your GP, work etc. at your request
  • Unlimited support via email for 2 weeks

Please note that we cannot currently provide this service to residents of the USA, Canada or Australia.


What to expect during your physio consultation

Please note that we cannot currently provide this service to residents of the USA, Canada or Australia.

Your physiotherapist will first ask you some questions to get a deeper understanding of your injury and symptoms, your lifestyle and your goals. This is followed by a physical examination.

The physical examination will consist of two parts:

  1. Your physio will demonstrate specific movement tests over Skype and then ask you to repeat them. The tests are similar to the ones used in clinic and will help to establish what structures you have injured as well as test your muscle strength, flexibility and control.
  2. She will then guide you through a palpation examination and get you to examine different parts of your body by hand to distinguish between different ligaments, muscles and bones.

Your physiotherapist will use the information from the interview and the physical examination to provide you with a diagnosis of your injury. She will then compile a detailed treatment plan specific to your needs.

You will practice all the self-treatment techniques and exercises with your physio to ensure that you are doing them correctly. You will also receive a written report summarising the examination findings and treatment plan as well as pictures/videos of the exercises included in your treatment plan. You will be able to contact your physio during the following two weeks if you experience any problems with the treatment plan or have any other questions.

Your physiotherapist may feel that you require further investigation of your condition in the form of blood tests, x-rays or MRI scans. If this is the case she will ask your permission to write to your GP to request this. Your physio will never communicate with your GP or anyone else unless you give her written permission to do so.

The treatment plan will include everything that you should do for the next few weeks. It is up to you whether you continue with treatment after this, but your treatment programme will have to be adjusted as your injury heals to achieve full recovery.

No physio can provide a treatment programme that will guarantee a full recovery, since injuries heal at different rates for different people. You can book follow-up sessions which will be used to reassess your injury and provide you with an adjusted treatment and training programme.

Who should use this plan?

Initial consultations are required for:

  • every new injury that you request treatment for;
  • every injury that you have not had an appointment for in the last 3 months.

Please note that we cannot currently provide this service to residents of the USA, Canada or Australia.

How to start a consultation?

  1. Choose a date and time that suit you.
  2. Add this package to your basket and go to checkout.
  3. Fill in your payment details and initial symptom form.
  4. Pay via the PayPal website. You do not need a PayPal account and you can use your Debit/Credit card on their website.
  5. Log on to Skype or the agreed video app, at your booked time, to start your consultation.

What if my condition is not suitable for online physiotherapy treatment?

If it becomes apparent during the evaluation process that your condition is not suitable for online treatment, due to the severity or nature of the condition, we will provide you immediately with a full refund and a written recommendation for a suitable course of action.

Contact a physio

Not sure your condition can be treated online? Ask a physio for free via our Contact page. We aim to provide an answer within 12 hours (it may take longer on weekends and UK public holidays).

Please understand that we cannot provide a diagnosis unless we have completed a full assessment.

Changing a booking

Up to 5 hours before start of booking:

Booking dates and times can be changed free of charge up to 5 hours before the booking is due to start. Please email us at or send us a message through our contact page if you want to change your booking.

5 Hours before start of booking:

If you want to change a booking within 5 hours of its start time, you can do so once free of charge. If you want to change this or any other booking again within 5 hours of its start time, you will be charged the full fee for the booking that you are changing and you’ll have to pay the full fee for the new booking you make. Please email us at or send us a message through our contact page if you want to change your booking.


Cancellations & Refunds

If for any reason your delivered Online Physiotherapy Service or Coaching Services does not conform to the UK Sale of Goods Act of 1979 as amended, We will be happy to issue a credit or refund.

Up to 5 hours before start of booking:

You will receive a full refund if you cancel a booking more than 5 hours before its start time.

5 Hours before start of booking:

If you cancel a booking within 5 hours of its start time you will not be eligible for a refund.

You can cancel a booking by going to your Account Dashboard. Click on the “Manage Bookings” tab which will list all your future bookings. Click on the green “Cancel” button to immediately cancel your booking. Alternatively, you may email us direct at or send us a message through our contact page to cancel your booking or discuss your refund. The date stamp on the message/email that shows when you’ve sent it will be used to calculate your refund.

Your refund will be issued by the end of the next business day and a confirmation email will be sent to the email address linked to your account.

Term and Conditions

Please review our Terms and Conditions of purchase before you make use of our service.


Your privacy is very important to us. You can review our Privacy Policy here. You can contact us via email at if you have any concerns about your privacy when using our services.

Maryke is an expert sports physiotherapist who provides online physio consultations using Skype. She is registered with the Chartered Society of Physiotherapy as well as the Health and Care Professions Council.

6 reviews for Initial Online Physio Consultation

  1. Rated 5 out of 5


    I am an endurance athlete and I’ve dealt with myriad injuries over the years. Maryke is by far the most helpful physical therapist I’ve ever worked with. After suffering for nearly a year with a troublesome Baker’s cyst due to multiple meniscus tears, I read an article Maryke had published regarding knee injuries and contacted her for a consultation. Within days of my initial consultation, the pain and swelling in my knee began to subside. My knee had been painful and swollen for so many months, so this was nothing short of miraculous. We continued to work together, slowly strengthening my muscles and the results have far, far exceeded my expectations. I was worried that my love of endurance sports was going to be shelved, but my work with Maryke has shown me that this doesn’t have to be the case. I find the Skype sessions to be really convenient and she responds to emails promptly and thoughtfully. The rehab work she recommended got results and it was not tedious and tiresome as so many of my other physical therapy experiences have been.

  2. Rated 5 out of 5

    Johnnie B.

    Maryke is extremely knowledgeable and efficient – I will certainly return if I have any problems in future. I booked a 45min Skype and within that time she had diagnosed the (various) problems I had, explained the likely causes and treatment. She wrote an excellent recovery plan and when I followed up a month later with questions there was an immediate reply. I’ve seen a lot of physios over the years and Maryke is many notches above the rest. Thanks so much!

  3. Rated 5 out of 5

    Andrew Shield

    I’m so impressed with Maryke’s knowledge and level of support. Within 45 minutes, she had identified my problem and set me on the road to recovery with a series of targeted stretches. Emails were responded to promptly and I never felt like a nuisance. I highly recommend this service.

  4. Rated 5 out of 5

    I. Rashad

    After suffering from a severe height fall that resulted a spine injury – an L4 compression fracture, I was in need of a comprehensive rehabilitation programme. Miss Maryke was kind enough to design a rehab programme that best suited my needs. I got dramatic improvements in terms of body flexibility. The skype sessions were great and effective.

  5. Rated 5 out of 5

    Michael James

    Excellent on line consultation. Maryke was very professional and her diagnosis was spot on, my GP confirmed everything she had said to me. Her recommendations have set me on the road to recovery and hopefully I’ll be back to running in the near future

  6. Rated 5 out of 5

    Alex M

    My name is Alex M. and I’m from Romania. Four years ago I was diagnosed with lower back problems at the L5-S1 disc. After trying almost everything, NSAID, all types of pills and many therapies all around the country, I finally found Maryke. Within a few weeks I was a new man.
    From barely being able to sit or walk for more than 5 minutes in the last few years, now, only after a few weeks I can do whatever I want. I can walk for as long as I want and I can cycle all day. For me, meeting Maryke was life-changing. She is one of the most helpful and warm-hearted people I have ever met.
    It only took a quick but extremely effective Skype consultation to understand everything I needed to do. I don’t think there are words to thank Maryke for how much she helped me

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